Problem in payment

Shopping Guide


● What payment methods are there?
Our official website provides online credit card payment, ATM virtual account payment and quotation (remittance at the counter)
Open-air stores provide installment and supermarket pick-up and payment services.

● Can I use credit card installments?
Credit card installments are available for products above 5,000 yuan in open-air stores.

● I choose ATM payment, is my account permanent valid?
ATM virtual account payment account is a virtual account dedicated to this order. Please complete the payment within the time limit. The order will be automatically cancelled if the time expires. If you need official remittance information, please select the quotation (remittance at the counter) in the payment method, which contains our remittance information.

● I choose ATM to pay, but I have not paid after the time limit. Can my order be kept?
Sorry, the transfer account is a virtual account. Once the payment deadline has passed, the account will not exist and the order will be automatically cancelled. Please go online and re-order again. The system will provide a new transfer account and new payment the term. Remind you, please complete the transfer within the payment deadline to ensure your subscription rights.

● Will the payment be deducted if the transaction fails?
Please rest assured that this website provides a complete and secure transaction mechanism through a secure payment transaction company. The payment will only be deducted after confirming your transaction is successful.


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